Our Bothell showroom is open by appointment only Monday through Friday 9am to 5pm. We are currently closed Saturdays & Sundays until further notice.
Deliveries can occur between the hours of 9am-5pm Monday-Saturday. In the busy summer months, the hours extend to 8am-6pm.
If you want the delivery or pick up to occur at a specific time, would be happy to arrange that for a nominal fee. Call for more details.
Yes, we require a 50% deposit to confirm the quote and fully reserve the items.
Reservations are strongly recommended to ensure desired rental items and quantities are available. A DocuSign and 50% deposit are required to confirm all orders. Subtractions/cancellations will not be accepted 14 days prior to delivery date and/or customer pick-up date for tent/tent accessories & specialty linens and 7 days prior for all other rental items. Additional items may be added to an order up until the 2-days prior to delivery and/or customer pick-up. Restocking charges may apply to order cancellations.
Tent rentals require a DocuSign and 50% non-refundable deposit at time of reservation.
Delivery of equipment is available for an additional charge. Rates are based on delivery to the door, dock or garage at ground level during normal business hours. There will be additional charges for unusual circumstances such as stairs, elevators and long distance carries. Deliveries are between 8:30am – 5:00pm. If you require delivery and/or pick-up outside of normal hours or at a specific time within those hours, additional charge will be applied. Arrangements for set-up and takedown services are also available for tables and chairs for a fee, but must be made ahead of time. All items are to be returned to their original drop-off location following event.
All prices and availability of rental items are subject to change without notice.
All balances must be PAID in FULL prior to delivery unless other arrangements have been made.
Note: delivery crews do not carry cash or change.